Finding the right question
After four months of research, our team still didn’t have anything to deliver to our nonprofit client. We hadn’t even decided what our deliverable was going to be. Some of our team members seemed at ease with the process. A few of us (including me) were getting antsy. Our AIGA Changemakers Series team had spent the summer immersed in pro bono work with the Seattle chapter of Juma, a national nonprofit that creates jobs and teaches career and life skills to opportunity youth.