4 Keys to Achieving Customer Satisfaction!
Marketing is about psychoanalyzing customer behavior. Customer satisfaction is about catering to this behavior, which helps businesses to stand out of their competition. This requires a deep dive and understanding of perception, i.e., what a person perceives as opposed to what is presented. The best place to begin your education is with Maslow's hierarchy of needs (link). Customers are influenced by psychological, social, cultural, situational, emotional factors. A recent pub